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| Les deux révisions précédentesRévision précédenteProchaine révision | Révision précédente | ||
| en:faq [2025/08/08 14:55] – admin | en:faq [2026/01/16 17:12] (Version actuelle) – admin | ||
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| - | ====== ❓ Frequently Asked Questions about ID360 ====== | + | ===== 🔗 DOCUMENTATION URL CHANGE |
| - | ===== 📄 Identity Document Management ===== | + | The ID360 documentation URL has been updated. |
| - | ==== How can I identify the type of identity document that was uploaded? ==== | + | |
| - | [[https:// | + | |
| - | **Block**: Identity | + | 👉 **New address:** |
| - | + | https://id360.doca-id.com/? | |
| - | ==== Where do you extract first and last names from on the identity document? ==== | + | |
| - | [[https:// | + | |
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| - | **Block**: Identity | + | |
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| - | ==== If we push a name for comparison, which name is it compared against? ==== | + | |
| - | [[https:// | + | |
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| - | **Section**: | + | |
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| - | ==== What is your comparison algorithm? ==== | + | |
| - | [[https://wiki.id360docaposte.com/ | + | |
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| - | **Section**: | + | |
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| - | ==== Are receipts for identity documents accepted? ==== | + | |
| - | [[https:// | + | |
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| - | **Section**: | + | |
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| - | ==== How is the expiration date of a French ID card calculated? ==== | + | |
| - | [[https:// | + | |
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| - | **Check**: Verify that the document has not expired. | + | |
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| - | ==== What are the allowed formats and maximum sizes per document? ==== | + | |
| - | __**ID360 Capture**__: | + | |
| - | [[https:// | + | |
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| - | __**ID360 Service**__: | + | |
| - | [[https:// | + | |
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| - | **Notes**: In the " | + | |
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| - | ===== 🛠️ End-user journey and interactions ===== | + | |
| - | ==== Which iOS and Android versions are supported by your solution? ==== | + | |
| - | [[https:// | + | |
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| - | ==== Which languages are supported during an end-user journey? ==== | + | |
| - | [[https:// | + | |
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| - | ==== How many attempts (retries) are allowed? ==== | + | |
| - | [[https:// | + | |
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| - | ==== Is there a maximum number of OTP SMS sends in case of failure? ==== | + | |
| - | [[https:// | + | |
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| - | ==== What are the conditions to run ID360 in a WebView? ==== | + | |
| - | [[https:// | + | |
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| - | **Section**: | + | |
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| - | --- | + | |
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| - | ===== ⚠️ Error handling and displayed messages ===== | + | |
| - | ==== What is the list of error messages displayed during identity verification? | + | |
| - | [[https:// | + | |
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| - | **Section**: | + | |
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| - | ==== Do you notify the user in case of failure? ==== | + | |
| - | [[https:// | + | |
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| - | **Section**: | + | |
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| - | --- | + | |
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| - | ===== 🔐 Authentication and security ===== | + | |
| - | ==== What is the number of characters in the token? ==== | + | |
| - | [[https:// | + | |
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| - | **Section** 1.1 in comments | + | |
| + | Please update your bookmarks and internal links accordingly. | ||
| + | Feel free to reach out if you have any questions 😊 | ||