Différences
Ci-dessous, les différences entre deux révisions de la page.
| Les deux révisions précédentesRévision précédente | |||
| en:vue_utilisateur_final [2025/08/11 09:20] – admin | en:vue_utilisateur_final [2026/01/16 17:11] (Version actuelle) – admin | ||
|---|---|---|---|
| Ligne 1: | Ligne 1: | ||
| [[: | [[: | ||
| ---- | ---- | ||
| + | ===== 🔗 DOCUMENTATION URL CHANGE ===== | ||
| - | ====== End-user process ====== | + | The ID360 documentation URL has been updated. |
| - | ==== 📲 Supported operating systems ==== | + | 👉 **New address:** |
| - | We guarantee compatibility with **the two latest major versions**: | + | https://id360.doca-id.com/?id=en:start |
| - | | + | |
| - | * of **Chrome on Android** | + | |
| - | + | ||
| - | This ensures an optimal experience for the majority of users. | + | |
| - | + | ||
| - | --- | + | |
| - | + | ||
| - | ==== 📄 Allowed document formats and maximum sizes ==== | + | |
| - | * **Allowed formats**: `jpg`, `jpeg`, `png`, `pdf`, `heic` | + | |
| - | * **Maximum size** per document: **9.5 MB** | + | |
| - | + | ||
| - | --- | + | |
| - | + | ||
| - | ==== 🌍 Available languages ==== | + | |
| - | The user can select their language at any time during the process from: | + | |
| - | * **FR** – French | + | |
| - | * **EN** – English | + | |
| - | * **IT** – Italian | + | |
| - | * **AR** – Arabic | + | |
| - | * **KO** – Korean | + | |
| - | + | ||
| - | --- | + | |
| - | + | ||
| - | ==== 🔄 Attempts and error messages ==== | + | |
| - | The user has an **initial attempt** and can make up to **3 retries**. | + | |
| - | + | ||
| - | Retries occur when a step fails for the user. | + | |
| - | Below is the list of error messages displayed to end users: | + | |
| - | * " | + | |
| - | * " | + | |
| - | * "Voice sample unusable. Please make sure you are in a quiet environment." | + | |
| - | * " | + | |
| - | + | ||
| - | //*EIM: External Electronic Identification Method, such as La Poste Digital Identity, FranceConnect+, | + | |
| - | + | ||
| - | --- | + | |
| - | + | ||
| - | ==== 📢 Communication of rejections ==== | + | |
| - | The user is only notified if the document is declared **unusable** during the process. | + | |
| - | Other checks are performed **after receipt**: for example, if the document has expired, **no message** will be displayed, but the file will be marked as **KO** depending on the configuration. | + | |
| - | + | ||
| - | --- | + | |
| - | + | ||
| - | ==== 📞 Phone number verification ==== | + | |
| - | As part of the phone number verification process, sending the OTP code is limited to **a maximum of 3 attempts**, at a rate of **one send per minute**. | + | |
| + | Please update your bookmarks and internal links accordingly. | ||
| + | Feel free to reach out if you have any questions 😊 | ||