Reports Tab

Each use of a process is defined by a user file. You have access to all ongoing files, regardless of the method chosen by the users. For each completed process, by clicking on “View details”, you will have access to various pieces of information, such as:

A process can be defined by several statuses:

• ⬜ Canceled: The user has exceeded the maximum time allowed to complete their process.
• 🟥 Failed: Internal error in ID360.
• 🟧 KO: The file is incorrect.
• 🟩 OK: The file is correct.
• 🟪 Started: The user has started their enrollment.
• 🟦 New: The user file has just been created.

This section brings together all the key data that identify and describe a file and its associated process. It includes:

• Technical identifiers: File ID, Process ID and Process UUID, Owner ID
• Business information: Company, Process name and version, Owner
• Temporal data: Creation date, Start date, End date
• Additional technical data: OID, Identification level, and Identification method used
• File status: Current state of the file (e.g. OK, KO, Failed)

This section contains the user’s personal information collected or entered during the process. It includes:

• First name and last name
• Birth name
• Gender
• Postal address: Street address, Postal code, City, Country
• Email address
• Phone number
• Date of birth
• Place of birth: City and Country

This section provides access to the details of the data and documents collected during the process, as well as the checks carried out. It is divided into three subsections:

This subsection lists the steps of the process executed for the file. Depending on the process configuration, some steps may trigger AI models that perform automatic checks. For each step, you will find: name, dates (creation/start/end), status (e.g. OK/KO/Failed), and access to the result.

This subsection lists all documents collected during the process. For each document, the following is provided: name, number of pages, status (e.g. VALID, COLLECTED), and a view link. It is also possible to download all documents in one click.

This subsection shows the results of automatic comparisons performed during the process to detect any inconsistencies. The checks may involve:

• Document ↔ Document: Comparing information present on multiple documents (e.g. name, date of birth, address).
• Document ↔ Entered data: Comparing the data extracted from a document with the information entered manually by the user.

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For more details on how to interpret the proof file (JSON file) available in each user file, please refer to this page: Proof File Reading Guide